oj365's Privacy Policy

1. Introduction & Scope

oj365 ("we", "our", or "the platform") provides a trusted online betting and casino service for users in Bangladesh. This Privacy Policy explains what personal information we collect about you when you use the oj365 website (https://oj365.lat), why we collect it, and how we keep it secure.

This policy applies to all services, features, and activities on our website. By creating an account or using our services, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any term in this policy, please refrain from using our services.

2. Information We Collect

oj365 may collect and process the following categories of personal information:

2.1 Identity Information

• Full name and username
• Date of birth and age verification details
• National ID card or passport number (for identity verification purposes)
• Photo or document scan (as part of the KYC process)

2.2 Contact Information

• Email address
• Mobile phone number
• Permanent or current address

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers
• Transaction history — deposit and withdrawal amounts and dates
• Wallet balance and bonus usage details

2.4 Gaming Activity Information

• Game play history, bet amounts, and results
• Preferred game categories and session duration
• Bonus usage and wagering progress

2.5 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Site usage logs and session data
• Information obtained from cookies and similar tracking technologies

3. How We Collect Information

oj365 collects user information in the following ways:

3.1 Direct Collection

When you open an account on our platform, log in, complete a deposit or withdrawal, contact support, or fill out any form — you voluntarily provide information. This information is stored directly in our system.

3.2 Automatic Collection

When you browse the website, certain technical information is collected automatically via cookies, web beacons, and log files. This information is primarily used to improve site functionality and ensure security.

3.3 Collection via Third Parties

Transaction-related information may be received from bKash, Nagad, Rocket, or Upay during payment processing. In addition, third-party verification services may sometimes be used to assist with identity verification.

4. How We Use Your Information

Collected information is used only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and keeping your account secure.
• Service Delivery: Managing betting, gaming, bonus distribution, and VIP benefits.
• Financial Transactions: Processing deposits and withdrawals and maintaining financial records.
• Customer Support: Providing assistance via 24/7 live chat and email, and resolving complaints.
• Security & Fraud Prevention: Detecting and preventing unauthorized access, money laundering, or fraudulent activity.
• Responsible Gaming: Monitoring patterns of excessive play and providing support where needed.
• Service Improvement: Analyzing user experience to further improve the platform.
• Legal Compliance: Adhering to applicable laws, regulations, and regulatory guidelines.

oj365 never sells your personal information to third parties for commercial purposes.

5. Data Storage & Security

oj365 places the highest importance on protecting your personal information. To that end, we have implemented technical and administrative safeguards that meet international industry standards:

5.1 Technical Safeguards

• All data transmissions are secured via SSL (Secure Socket Layer) encryption.
• Stored data is encrypted using AES-256 encryption technology.
• Two-Factor Authentication is available to users.
• Regular security audits and vulnerability assessments are conducted.
• Firewall and anti-DDoS protection is in place.

5.2 Administrative Safeguards

• Only authorized personnel can access personal information, and they are trained on privacy matters.
• All access logs are recorded and monitored.
• A defined procedure is in place for rapid response in the event of a data breach.

6. Sharing Information with Third Parties

oj365 does not, as a matter of policy, sell or transfer your personal information to third parties without authorization. However, sharing information may be necessary in certain circumstances:

6.1 Service Provider Partners

Limited information may be shared with trusted service providers for payment processing, identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.

6.2 Legal Obligations

If disclosure of information is required by a court order, government investigation, or applicable law, oj365 will comply with that legal obligation. Where such disclosure occurs, we will endeavor to notify you to the extent possible, unless we are legally prevented from doing so.

6.3 Business Transfers

If there is a change in the ownership or operation of oj365, user information may be transferred to the new owner. In such a case, the new owner will also be bound to follow standards consistent with this Privacy Policy.

6.4 Consent-Based Disclosure

Outside of the circumstances above, we will not share your information with anyone without your explicit consent.

7. Cookies & Tracking Technologies

The oj365 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your experience on future visits.

7.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core platform functionality.
• Functional Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect site usage statistics to help improve our services.

7.2 Cookie Controls

You can control or disable cookies from your browser settings. However, please note that disabling essential cookies may prevent some core platform features from working properly.

8. Data Retention & Deletion

oj365 retains your personal information only for as long as necessary. The retention period is determined based on the following:

8.1 Active Accounts

All relevant information is retained for as long as your account remains active. This is necessary to maintain service continuity and an accurate record of your gaming history and rewards.

8.2 After Account Closure

Even after an account is closed, financial transaction records and identity verification information may be retained for a specified period to meet legal and regulatory requirements. Once that period ends, the information is securely deleted or anonymized in a way that makes it impossible to identify you.

8.3 Deletion Requests

You may request the deletion of your information by contacting our support team. However, retaining certain information may be unavoidable due to legal obligations or legitimate business needs.

9. User Rights

As an oj365 user, you have the following rights over your own personal information. To exercise these rights, please contact us at [email protected].

• Right of Access: You have the right to receive a copy of the information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal information.
• Right to Restriction of Processing: In certain circumstances, you have the right to request that the processing of your information be limited.
• Right to Object: You have the right to object to specific uses of your information.
• Right to Data Portability: In certain cases, you have the right to receive the information you have provided in a structured, commonly used format.

We will respond to such requests within a reasonable time of receipt and are always committed to protecting your rights.

10. Privacy of Minors

oj365 is strictly not intended for anyone under the age of 21. We do not knowingly collect any personal information from minors.

Age is verified at the time of account registration. If a user opens an account by providing a false age and this comes to our attention, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor is using our platform or that their information is held by us, please notify us at [email protected]. We will take prompt action.

11. Policy Changes

oj365 reserves the right to amend or update this privacy policy from time to time. Changes to this policy may be made in response to service changes, legal requirements, or technological developments.

For significant changes, we will notify you by email or by displaying a notice on the platform. The updated policy will take effect from the date it is published.

If you continue to use oj365 after any changes, it will be assumed that you have accepted the updated privacy policy. We recommend that you visit this page regularly to stay informed about the latest policy.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is always ready to assist you in both Bengali and English.

Email: [email protected]

Live Chat: 24/7 via direct chat

We will try to respond to your message as quickly as possible. The protection of your privacy and information is our highest priority.